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Refund Policy

A legal disclaimer

Last updated: 2.01.2026

Thank you for shopping with us. Please read our Refund Policy carefully before making a purchase.

1. All Sales Are Final

Due to the nature of our products and limited-quantity releases, all sales are final. We do not offer refunds or exchanges for:

Change of mind

Incorrect size or color selection

Delays caused by couriers

2. Faulty or Incorrect Items

We only offer refunds or replacements if:

The item you received is damaged, defective, or incorrect

To be eligible:

You must contact us within 48 hours of delivery

Provide your order number

Include clear photos showing the issue and original packaging

Once approved, we will arrange a replacement or refund at our discretion.

3. Non-Eligible Items

Refunds or exchanges will not be issued for:

Normal wear and tear

Damage caused by misuse, washing, or improper care

Items reported after 48 hours of delivery

4. Refund Method

Approved refunds will be issued to the original payment method only

Processing times may vary depending on your bank or payment provider

5. Shipping Costs

Original shipping fees are non-refundable

If a return is approved due to our error, return shipping will be covered by us

6. Contact Us

If you believe your item is eligible for a refund or replacement, please contact us at:

Email: nocap.uae@gmail.com

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