Refund Policy
A legal disclaimer
Last updated: 2.01.2026
Thank you for shopping with us. Please read our Refund Policy carefully before making a purchase.
1. All Sales Are Final
Due to the nature of our products and limited-quantity releases, all sales are final. We do not offer refunds or exchanges for:
Change of mind
Incorrect size or color selection
Delays caused by couriers
2. Faulty or Incorrect Items
We only offer refunds or replacements if:
The item you received is damaged, defective, or incorrect
To be eligible:
You must contact us within 48 hours of delivery
Provide your order number
Include clear photos showing the issue and original packaging
Once approved, we will arrange a replacement or refund at our discretion.
3. Non-Eligible Items
Refunds or exchanges will not be issued for:
Normal wear and tear
Damage caused by misuse, washing, or improper care
Items reported after 48 hours of delivery
4. Refund Method
Approved refunds will be issued to the original payment method only
Processing times may vary depending on your bank or payment provider
5. Shipping Costs
Original shipping fees are non-refundable
If a return is approved due to our error, return shipping will be covered by us
6. Contact Us
If you believe your item is eligible for a refund or replacement, please contact us at:
Email: nocap.uae@gmail.com